Privacy Policy

Last Updated: August 31, 2026

At Halloween Costumes, accessible through https://halloweencostumes.com.co/, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, when it may be shared, and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide when you use our website, place an order, contact us, or interact with our services.

Personal Information

Depending on how you interact with our website, the information we may collect can include:

• Full name

• Billing and shipping address

• Email address

• Telephone number, if provided

• Order details

• Payment-related information required to process a transaction

• Information you provide when contacting customer support

• Any other information you voluntarily submit through forms or communications

You are not required to provide information that is not necessary for a particular service or transaction.

Order Information

When you place an order, we may collect information necessary to process and fulfill that order, including your contact details, shipping information, purchased products, order amount, and transaction status.

Payment Information

Payments may be processed through third-party payment providers.

We do not need to store your complete payment card details on our website when those details are processed directly by the applicable payment provider. Payment providers may collect and process payment information according to their own privacy policies and terms.

You should review the privacy policy of your selected payment provider for information about how it handles payment data.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include:

• IP address

• Browser type

• Device type

• Operating system

• Referring pages

• Pages visited

• Time spent on pages

• General website usage information

• Other technical information necessary to operate and secure the website

This information may be collected through standard web technologies such as server logs, cookies, pixels, or similar technologies.

How We Use Your Information

We may use the information we collect for legitimate business and operational purposes, including to:

• Process and fulfill orders

• Provide products and services

• Arrange delivery of purchased products

• Communicate with you about your orders

• Respond to customer support requests

• Process returns, refunds, or other order-related requests

• Provide information about our products and website

• Improve our website and customer experience

• Maintain website functionality

• Detect, prevent, and investigate fraud, abuse, or unauthorized activity

• Protect the security of our website and customers

• Comply with applicable legal and regulatory obligations

• Maintain appropriate business and transaction records

We will use personal information only for purposes that are reasonably connected to the services we provide or as otherwise permitted by applicable law.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide a functional, secure, and convenient browsing experience.

Cookies may be used to:

• Keep certain website functions working

• Remember preferences

• Support shopping cart functionality

• Understand how visitors interact with our website

• Improve website performance

• Support security and fraud prevention

• Measure website traffic and performance

Some cookies may be placed by third-party services that operate on our behalf or provide functionality used by the website.

You can manage or restrict cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.

How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary to operate our website and fulfill our services. Depending on the circumstances, this may include sharing information with:

Service Providers

Third-party companies that provide services such as website hosting, payment processing, order fulfillment, shipping, customer support, security, analytics, or technical services may receive information necessary to perform those services.

Payment Providers

When you choose a payment method, relevant information may be provided to the applicable payment processor so that your transaction can be authorized and completed.

Shipping and Delivery Providers

Information such as your name, shipping address, email address, telephone number, and order details may be shared with delivery or shipping providers when necessary to fulfill your order.

Legal and Regulatory Authorities

We may disclose information where required by law, legal process, court order, governmental request, or where disclosure is reasonably necessary to protect our legal rights, customers, website, or business.

Business Transactions

If our business is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction where legally permitted.

Third-Party Services and Links

Our website may use or link to third-party websites, services, payment providers, or other external platforms.

Third-party services operate under their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of websites that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

How We Protect Your Information

We take reasonable technical and organizational measures to help protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by our website.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete transactions

• Provide customer support

• Maintain business and transaction records

• Resolve disputes

• Prevent fraud and abuse

• Comply with legal, accounting, tax, or regulatory requirements

The specific retention period may vary depending on the type of information and the reason it was collected.

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information where legally applicable

• Request restriction of certain processing

• Object to certain uses of your information

• Withdraw consent where processing is based on consent

• Request information about how your data is used

Some rights may be subject to legal or contractual limitations.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us. If we determine that we have collected such information in circumstances where deletion is required, we will take reasonable steps to delete it.

International Data Transfers

Depending on the location of our service providers and technical infrastructure, your information may be processed or stored in countries other than the country in which you live.

Where applicable law requires safeguards for international transfers of personal information, we will take reasonable steps to use appropriate safeguards.

Data Security and Fraud Prevention

We may process certain information to identify and prevent suspicious transactions, fraudulent activity, unauthorized access, or misuse of our website.

This may include reviewing transaction information, technical information, and account or order activity when reasonably necessary to protect customers and the business.

Marketing Communications

If we send promotional communications, we will provide appropriate options to unsubscribe where required by applicable law.

You may stop receiving promotional emails by following the unsubscribe instructions included in the relevant communication or by contacting us.

Transactional and service-related communications, such as order confirmations, shipping updates, or important account information, may still be sent when necessary to provide the requested service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable legal requirements.

When changes are made, the updated version will be posted on this page and the Last Updated date will be revised.

We encourage you to review this page periodically to stay informed about how we handle personal information.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Email: [email protected]

Location:
Los Angeles, California, United States

Customer Support: 24/7

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable requirements.

Acceptance of This Privacy Policy

By continuing to use our website, you acknowledge that you have had an opportunity to review this Privacy Policy.

If you do not agree with the practices described here, you should discontinue use of the website where permitted by applicable law.